Indian Railways, the backbone of the nation’s transportation, has taken a giant leap in enhancing passenger comfort during long waits at stations. With the introduction of super luxury waiting rooms at Nizamuddin, New Delhi, and Old Delhi railway stations, travelers can now enjoy a host of amenities for a minimal fee of ₹10 per hour. This article explores the details of this innovative service and the facilities it provides.
Cost of Convenience: Previously, waiting room facilities were complimentary for passengers with confirmed tickets in AC first, second, and third tier classes. However, a nominal fee of ₹10 per hour is now applicable, a change implemented three years ago when the government awarded the tender to the private sector. Dinesh Kumar, the waiting room operator, sheds light on the payment system, emphasizing that charges are based on the passenger’s ticket PNR number and mobile number.
Facilities in the Waiting Room: The waiting rooms, managed by the private sector, have undergone a transformation to cater to the needs of passengers. Earlier lacking canteen facilities, the waiting rooms now boast a dedicated canteen offering a variety of food and beverages at railway-friendly prices. Clean washrooms, prioritizing hygiene, are also available for passengers. Additionally, a large screen in the room provides timely information about all trains, ensuring travelers stay informed during their wait.
A Pleasant Wait: This innovative initiative is a significant step towards elevating passenger comfort and convenience, especially during train delays. The introduction of super luxury waiting rooms not only addresses the need for a comfortable waiting space but also offers travelers an affordable alternative to traditional hotel stays.
