Customers Advised to Utilize Alternative Transaction Methods Amid Financial Year-End Procedures
HDFC Bank has issued a precautionary notice to its customers, informing them about potential disruptions in National Electronic Funds Transfer (NEFT) transactions on April 1, 2024. The bank cites the financial year-end procedures as the reason behind the anticipated delays or unavailability of NEFT services on the specified date. In light of this, customers intending to initiate money transfers are advised to consider utilizing alternative transaction methods such as Immediate Payment Service (IMPS), Real Time Gross Settlement (RTGS), or Unified Payments Interface (UPI) to avoid any inconvenience.
In an email communication addressed to its customers, HDFC Bank emphasized the possibility of delays or unavailability of outward NEFT transactions on April 1, 2024, due to the financial year-end procedures. The bank urged customers to opt for IMPS, RTGS, or UPI for completing their transactions during this period, regretting any inconvenience that may arise from the temporary disruption of NEFT services.
Additionally, customers planning to visit bank branches on April 1, 2024, are advised to be mindful of the potential closures of banks in several states as per Reserve Bank of India (RBI) guidelines. While banks will remain operational in states such as Mizoram, Chandigarh, Sikkim, West Bengal, Himachal Pradesh, and Meghalaya, customers are encouraged to verify the list of bank holidays before planning their visits.
For any assistance regarding money transfers or related queries on April 1, 2024, customers can avail themselves of support services offered by HDFC Bank’s customer support team. They can reach out to the bank’s helpline at 18001600 /1800 2600 for prompt assistance and guidance.
Furthermore, customers are notified that the exchange and deposit of Rs 2000 notes will not be available at the 19 Issue Offices of the Reserve Bank of India (RBI) on April 1, 2024, due to the annual closing of accounts. This service is expected to resume on April 2, 2024.
