As of March 16, 2024, Uber users in India will witness a change in the way they pay for their rides, as the ride-hailing giant shifts away from Paytm Wallet due to ongoing issues with Paytm Bank. While adding money to Paytm Wallets via the Uber app will no longer be an option, existing wallet balances can still be utilized for Uber rides. In light of this transition, Uber recommends alternative payment avenues to ensure a hassle-free experience for its users.
Changes in Paytm Wallet Access
The Reserve Bank of India’s (RBI) recent instructions to Paytm Bank have prompted Uber to alter its payment methods. From March 16, users will no longer have the option to add funds to their Paytm Wallets through the Uber app. However, for those with existing balances, the ability to use Paytm Wallets for Uber transactions will remain unaffected.
Uber’s Alternative Payment Suggestions
To accommodate users during this transition, Uber suggests several alternative payment methods:
- Amazon Pay: Users can seamlessly pay for Uber rides through Amazon Pay, enjoying a 5% cashback on all rides for Amazon Prime members.
- Uber Cash: Utilize the Uber Cash feature for a convenient and swift payment experience.
- UPI (Unified Payments Interface): Leverage UPI for secure and straightforward transactions.
- Credit/Debit Cards: Continue using your cards for payments without any interruptions.
- Physical Cash: For those who prefer traditional payment methods, physical cash remains an option.
Exclusive Offer for Amazon Prime Members
Amazon Prime members choosing Amazon Pay for Uber payments will enjoy an additional benefit. They can avail a 5% cashback on all rides, with 4% credited to their Uber account and 1% as cashback in their Amazon Pay wallet. This exclusive perk aims to enhance the overall experience for Amazon Prime users.
Preparing for the Change
Uber has proactively communicated these changes to users via email, advising Paytm Wallet users to either ensure sufficient balances before March 15 or explore alternative payment methods. By offering a range of options, Uber aims to maintain a seamless payment experience for riders while adapting to the evolving financial landscape.
