From Branch Hours to Digital Accessibility, Mastering Your Banking Experience
ICICI Bank, a prominent player in India’s banking sector, offers a wide array of services to its customers. From traditional banking at branches to digital transactions, understanding the operational timings and services provided is crucial for a seamless banking experience.
ICICI Bank Branch Timings:
- Weekdays: Most branches operate from 09:30 am to 3:30 pm.
- Saturdays: On the 1st, 3rd, and 5th Saturdays, branches are open from 09:30 am to 3:30 pm. The 2nd and 4th Saturdays are holidays.
- Extended Hours: Some branches may extend their hours till 6:00 pm on weekdays and 4:00 pm on Saturdays. Check with your local branch for specifics.
ICICI Bank ATM Services:
- Available 24/7: ATMs provide round-the-clock services including cash withdrawal, balance inquiry, and fund transfers.
- National Financial Switch (NFS): ICICI Bank customers can use other bank ATMs under the NFS network for transactions.
Digital Banking:
- Internet Banking and Mobile Banking: Accessible 24/7 for account management, fund transfers, and bill payments.
- Phone Banking: Operational from 7:00 am to 9:00 pm on weekdays and till 6:00 pm on Saturdays.
Doorstep Banking:
- Available Monday to Saturday from 9:00 am to 6:00 pm, allowing customers to conduct transactions at their convenience.
Lunch Timings:
- Typically, branches observe lunch breaks from 1:00 pm to 2:00 pm. However, timings may vary by location or branch type.
Special Circumstances:
- Express Banking Branches: Some branches with extended hours may have altered lunch timings or operate without a lunch break.
- Bank Holidays: All branches remain closed on bank holidays, but digital services and ATMs are available.
Customer Support:
- Helpline: The bank’s customer care remains operational 24/7, even on holidays, for assistance with banking needs or emergencies.
Before visiting a branch, especially during lunch hours or holidays, it’s advisable to confirm operational timings to ensure a hassle-free experience.