A Step Towards Empowering Rural Customers and Promoting Regional Language
The Karnataka government is contemplating a significant move that could make proficiency in Kannada compulsory for all bank employees within the state. Kannada, the official language of Karnataka, could soon become the primary means of communication between bank employees and customers, especially benefiting rural populations. This initiative aims to address the challenges faced by individuals from villages who encounter difficulties when dealing with bank officials unfamiliar with the local language.
Promoting Regional Language
The decision to promote Kannada within government offices and now in banks stems from the “Kannada Language Comprehensive Development Bill, 2022,” passed earlier this year. The bill aims to boost the use of Kannada in government institutions and offices.
Essential Requirement for Employment
According to the bill, knowledge of the Kannada language is deemed essential for employment within the state government, local authorities, boards, corporations, and both statutory and non-statutory bodies. Prospective employees seeking positions in these entities are required to pass a “Kannada language examination” as a prerequisite.
Establishment of Kannada Cells
Furthermore, the bill mandates that banks employing more than a hundred individuals must establish a “Kannada Cell.” This cell will be headed by senior employees proficient in Kannada, ensuring the language’s use in day-to-day work functions. Banks are also obligated to create a “Kannada Kalika Ghataka” (basic Kannada Teaching Unit) for non-Kannada-speaking employees. The government has pledged to provide the necessary teaching staff and study materials at their expense.
“Learn or Leave” Policy
This move towards promoting Kannada is not a recent development. In August 2017, the Kannada Development Authority (KDA) issued an order instructing non-Kannadiga employees working in government and rural banks to learn Kannada within six months or risk losing their jobs. At that time, the KDA emphasized the importance of following a three-language formula in all advertisements – Hindi, English, and Kannada.
Protecting Kannada Language and Culture
Karnataka’s dedication to preserving its language and culture has been a recurring theme. Former Chief Minister Siddaramaiah expressed the state’s commitment to safeguarding Kannada language, land, and water. He affirmed that Karnataka would not tolerate any encroachment on its heritage and identity.
The potential move to make Kannada compulsory for all bank employees in Karnataka is a significant step towards empowering rural customers and promoting the state’s regional language. It aligns with Karnataka’s longstanding commitment to preserving its cultural and linguistic heritage. As the state government continues to deliberate this decision, its implications for language preservation and improved customer service in banking will be closely observed.
