An Air India Express (IX) flight en route from Cochin International Airport (COK) to Sharjah International Airport (SHJ) had to make an emergency landing back at COK after a passenger reported a burning smell inside the cabin. This incident, which occurred on August 2, 2023, highlights the airline’s commitment to passenger safety.
Swift Action in Response to In-Flight Incident
The flight, designated as IX411, took off from COK at 5:06 PM UTC (10:36 PM IST). Shortly after takeoff, a passenger reported a burning smell, prompting the cabin crew to alert the flight crew. In response to this concern, the flight made a precautionary landing at Cochin.
Ensuring Passenger Safety
The flight crew decided to land immediately at COK without further delay, ensuring the safety and well-being of the passengers on board. The aircraft safely landed at COK at 5:37 PM UTC, with the entire incident lasting just 30 minutes. Following the landing, the Air India Express engineering team conducted a thorough inspection of the aircraft.
Aircraft Details
The aircraft involved in the incident is a Boeing 737-800 registered as VT-AXQ, with a history of 16.3 years. Boeing delivered this aircraft to Air India Express in 2007.
Alternative Arrangements
To minimize inconvenience to passengers, the airline arranged an alternative Boeing 737-800 registered as VT-AXJ. This aircraft departed in the early morning at 5:45 AM IST, transporting approximately 175 passengers to their destination in Sharjah.
While this incident caused a seven-hour delay for the affected passengers, it was a necessary precaution to ensure their safety. The prompt response to in-flight issues is crucial in aviation to prevent potential mishaps.
