In response to the European Digital Markets Act (DMA) regulations, WhatsApp is reportedly working on a new feature called chat interoperability. This feature aims to allow users to send messages to third-party apps like Signal or Telegram, creating a more interconnected messaging experience. The move comes as part of the regulatory requirements for large companies, referred to as ‘gatekeepers,’ to enable communication between different messaging platforms.
The chat interoperability feature is currently in development and is available in the WhatsApp beta version 2.24.5.18. Users will have the option to manually enable this feature, marking a significant step towards breaking down communication barriers between different messaging services.
However, before users can enjoy this new feature, precautions will be in place to ensure a secure messaging environment. Warnings will be issued about messages being sent outside of the WhatsApp platform, potential variations in end-to-end encryption in third-party apps, increased risks of spam and scams in third-party chats, and differences in data handling policies between WhatsApp and third-party apps.
WhatsApp’s engineering director, Dick Brouwer, has confirmed the introduction of the chat interoperability feature as a response to the EU’s Digital Markets Act regulations. Initially, the interoperable chats will focus on basic message types such as text messages, pictures, voice messages, and videos. More complex features like calls and group chats may take additional time to become interoperable.
A leaked screenshot of the feature reveals a new interface page labeled “Third-party chats,” indicating a dedicated space for interactions with apps like Signal and Telegram. Users will have the flexibility to turn off third-party chats and choose specific apps to connect with, offering a personalized experience.
While the development of chat interoperability may bring about increased flexibility for users, the precautions underscore the importance of user awareness and data security in cross-platform interactions. The phased approach to interoperability reflects the careful consideration of potential risks and variations in encryption and data handling policies.
