Apple has acknowledged and is taking steps to resolve concerns related to overheating issues reported by users of its recently released iPhone 15 models. The Cupertino-based tech giant attributed the problem to a software bug and certain issues with popular apps, such as Instagram and Uber, causing the devices to become uncomfortably warm during use.
Apple announced on Saturday that it is actively working on an update to its iOS17 system, which powers the iPhone 15 lineup. This update aims to mitigate the overheating problem and optimize the performance of the devices when running resource-intensive applications. Instagram, owned by Meta Platforms, has already made modifications to its app to address heating concerns on the latest iPhone operating system.
However, some apps, including Uber and the video game Asphalt 9, are still in the process of rolling out their updates to ensure compatibility with the iPhone 15 models.
Apple emphasized that the overheating issue does not pose any safety risks to iPhone 15 owners, and they can continue using their devices while awaiting the software fix.
In a statement provided to The Associated Press, Apple stated, “We have identified a few conditions which can cause iPhone to run warmer than expected.” The acknowledgment comes in response to widespread reports of overheating complaints circulating on online forums and detailed in media coverage.
The Wall Street Journal also reported on the overheating problem after conducting its own testing of the new iPhone 15 models, which were released just a week ago.
It is not uncommon for new iPhones to experience some warmth during initial usage or when restoring data from cloud backups, issues that Apple typically advises users about. Additionally, certain applications, such as video games and augmented reality apps, can generate heat due to their high processing demands. However, the overheating concerns associated with the iPhone 15 models have extended beyond these typical scenarios.
Apple made it clear that the overheating problem is not linked to the sleek titanium casing used in the high-end iPhone 15 Pro and iPhone 15 Pro Max, which replaced the stainless steel casing found in older models.
Furthermore, Apple dismissed speculation that the overheating might be related to the transition from its proprietary Lightning charging cable to the widely used USB-C port, a change made to comply with European regulators’ mandates.
While Apple is confident that the issue can be promptly resolved with the upcoming software updates, it may impact sales of the flagship iPhone 15 at a time when the company has faced three consecutive quarters of year-over-year declines in overall sales.
To boost sales, Apple has increased the starting price of its top-of-the-line iPhone 15 Pro Max to USD 1,200, a USD 100 (9 percent) hike compared to the previous year’s model.
Investor concerns about Apple’s recent sales decline have already led to a loss of more than USD 300 billion in shareholder wealth since the company achieved a market value of USD 3 trillion in late June.
