In a surprising turn of events, ChatGPT, the highly acclaimed AI platform, recently grappled with a significant service outage that had a far-reaching impact on approximately 10 crore users across the globe. This unexpected disruption, lasting for about two hours, began on the evening of November 7 at around 8:30 pm, leaving many users in the lurch.
OpenAI, the organization responsible for ChatGPT, promptly disclosed that the service disruption didn’t solely affect ChatGPT but also extended to other AI services offered by the organization. Users attempting to utilize the platform during this period were greeted with a message stating that ChatGPT was operating at full capacity, causing a temporary halt in its services.
The root cause of this disruption, which resulted in elevated error rates both in the API and ChatGPT, has been identified by OpenAI. The organization has assured its user base that diligent efforts are currently in progress to implement a solution promptly.
This outage closely follows a partial disruption the previous night, which also impacted both ChatGPT and API services for an extended duration. OpenAI has acknowledged the challenges and inconveniences faced by users and is actively working to address the underlying issues.
Notably, this marks the first instance of such a prolonged service disruption for the AI platform. ChatGPT has consistently provided an enhanced user experience since its inception, attracting over 10 crore weekly users from all corners of the world. Moreover, it has gained the support of more than 2 million developers who rely on the company’s API services for a myriad of applications.
