In a comprehensive year-end review, Ooredoo Kuwait proudly announces the successful culmination of 2023, showcasing notable achievements across various facets of its operations. From financial growth to digital innovations and social responsibility initiatives, Ooredoo Kuwait reflects on a year marked by dedication, innovation, and customer satisfaction.
Financial Performance and Customer Growth
Ooredoo Kuwait reports a robust financial performance, with revenues experiencing a 5 percent growth, reaching 185.0 million Kuwaiti dinars by September 2023. The company attributes this success to a 5 percent increase in its customer base, reaching 2.9 million within the span of nine months.
Customer-Centric Approach
Acknowledging the vital role of its customer base, Ooredoo Kuwait underscores the unwavering commitment of its employees to ensuring customer satisfaction. The company’s customer-centric campaigns and initiatives have played a pivotal role in its achievements throughout the year.
Digital Innovations and Smart Solutions
The telecom giant highlights its strides in digitization, emphasizing the improvement of digital services and integration with government and service-oriented platforms. Ooredoo’s investment in artificial intelligence-powered platforms and the success of its Ooredoo App and Nojoom Rewards program demonstrate its commitment to delivering innovative and integrated services. The launch of smart city solutions using IoT technology and strategic global partnerships further solidify Ooredoo Kuwait’s position as a technological trailblazer.
Social and Environmental Responsibility
Ooredoo Group’s commitment to social and environmental responsibility is showcased through collaborative efforts in enhancing sustainability across the Gulf Cooperation Council (GCC) countries. The company’s transition to solar-powered transmission stations aligns with Kuwait Vision 2035, underscoring its dedication to environmental goals.
Employee Development and Inclusivity
Investing in human capital, Ooredoo Kuwait introduces the O-Academy training program for young talents in the telecommunications and technology sector. Initiatives focused on communication skills, support for individuals with special needs, and the creation of an inclusive work environment highlight the company’s commitment to employee development and inclusivity.
Awards and Recognition
Ooredoo’s focus on innovation, customer satisfaction, and technological advancements has garnered several accolades, including the ‘Best Loyalty and Rewards Program in the Middle East,’ the ‘Outstanding 5G Industry Partnership’ award, and recognition in Forbes Middle East’s Sustainable 100 List.
As Ooredoo Kuwait looks ahead, the company reiterates its commitment to empowering Kuwait’s future through innovative, customer-centric, and socially responsible initiatives, reinforcing its position as a transformative force in the telecom industry.
