Bharat Sanchar Nigam Limited (BSNL) has issued an important advisory to its customers, urging them to complete digital KYC (Know Your Customer) procedures before September 30, 2023. This initiative aims to streamline the transition to BSNL’s upcoming 4G services and ensure a seamless network experience for users across India.
Digital KYC: A Critical Step for BSNL Customers
With the impending rollout of 4G services, BSNL is taking proactive steps to enhance customer safety and satisfaction. Customers who initially activated their SIM cards through paper applications are now required to complete digital KYC. This process aligns with the central government’s push for 100% digitization, emphasizing the importance of secure and verified user identities.
How to Complete Digital KYC
To complete digital KYC, BSNL customers can visit their nearest BSNL customer care center or authorized franchisee retailers. It is essential to carry Aadhaar cards for identity verification during this process. The deadline for completing digital KYC is September 30, 2023.
Seamless Network Services with 4G
BSNL is gearing up for the nationwide launch of 4G services, which promises high-speed and reliable connectivity. However, many customers are still using 3G network services on 3G-only SIM cards. As the transition to 4G approaches, these users may encounter service interruptions.
Upgrade to 4G SIMs for Free
To ensure uninterrupted network services and a smooth transition to 4G, BSNL is offering its customers the opportunity to upgrade to 4G SIM cards for free. This upgrade will enable BSNL users to enjoy seamless connectivity regardless of their location.
Future Plans for 4G Expansion
BSNL has ambitious plans to expand its 4G network across India. After September, the company aims to roll out 4G services in 300 sites daily, marking a significant milestone in the telecom industry. This move is set to provide BSNL customers with faster and more efficient network services, meeting the evolving demands of the digital age.
