In a strategic move to enhance its offline retail footprint, Bharti Airtel has inaugurated over 35 new next-gen company-owned stores in key cities, including Amritsar, Bhubaneswar, Chennai, and Vijayawada. Doubling its retail store count in specific locations, Airtel aims to provide customers with an exceptional service experience and showcase cutting-edge technologies across its product portfolio.
Store Locations:
- Amritsar, Punjab: 3 new stores on 100 ft road, Celebration Mall, and Chhertha Road.
- Bhubaneswar, Odisha: 4 new stores in Jharpada, Siripur, District Centre, and Acharya Vihar.
- Chennai, Tamil Nadu: 39 new stores in Mudichur, Guduvancheri, Korattur, Pallikaranai, Thiruporur, Kodungaiyur, Wimco Nagar, Padi, Villivakkam, Maraimalai Nagar, Thirumazhisai, and other areas.
- Vijayawada, Andhra Pradesh: 1 new store in Pattabhipuram.
Service Offerings: These next-gen stores are designed to create excellence and foster customer loyalty. Airtel’s complete range of offerings, including Xstream, Xsafe, and 5G Plus, will be displayed in these stores. The staff, known as ‘Airtel Friends,’ is trained to address and resolve queries related to mobile, broadband, and DTH services.
Airtel’s Statement: Bharti Airtel, in separate statements, emphasized its commitment to customer obsession. The expansion reflects the telecom giant’s dedication to providing comprehensive services in the states of Punjab, Odisha, Tamil Nadu, and Andhra Pradesh. Airtel plans to continue investing in these markets, viewing them as significant focus areas.
National Retail Footprint: This latest expansion follows Airtel’s recent launch of next-gen company-owned stores in various Indian cities, including Ambala, Guwahati, Jaipur, Patna, and Ranchi. With a national retail footprint of 1500 stores, Airtel aims to fortify its presence to meet the growing demands of customers effectively.
