In response to the dense fog affecting flights at Delhi’s IGI Airport and other cities, Air India has introduced the ‘Fogcare’ initiative. This allows passengers to reschedule or cancel their bookings without any additional charges, providing ease and flexibility in the face of potential delays caused by heavy fog.
Key Highlights:
- Fogcare Initiative: Air India’s customer-centric approach aims to alleviate passenger inconvenience during the foggy weather conditions prevalent in North India.
- Ease of Rescheduling: The initiative becomes especially valuable when flights are expected to be delayed due to reduced visibility caused by heavy fog.
- Widespread Impact on Air Travel: Cities like Kolkata, Hyderabad, and Bengaluru, in addition to Delhi, are grappling with disruptions in air travel due to the persistent fog.
- Social Media Feedback: Passengers have taken to social media platforms to voice their concerns, drawing attention to the challenges faced during these weather-related delays.
- Delhi Airport’s Operations: The airport’s recent operational updates on Twitter indicate that while landing and take-off activities continue, flights not compliant with CAT III standards may experience disruptions.
- Advice to Travelers: Travelers are urged to stay informed about their flight status by contacting their respective airlines for the latest updates. Airlines, including Air India, have expressed regret for any inconvenience caused.
As winter brings about the seasonal challenge of dense fog, Air India’s ‘Fogcare’ initiative stands out as a proactive step to assist passengers. The focus remains on minimizing disruptions and ensuring the safety and comfort of travelers amidst the challenging weather conditions.
