In a significant move towards modernization, the Indian government is set to launch the Passport Seva Programme 2.0, an upgraded version of the existing system, to revolutionize the passport issuance process. This new system incorporates cutting-edge technology and advanced security features, promising a more efficient, secure, and user-friendly experience for citizens.
Key Highlights of Passport Seva Programme 2.0:
- State-of-the-Art Digital Ecosystem: The new system establishes a cutting-edge digital ecosystem, overhauling existing processes and integrating stakeholders and databases for a seamless passport service system.
- Enhanced Citizen Interface and Technology Upgrades: The program focuses on adopting the latest technology to improve the citizen interface, resulting in quicker processing times, simplified application procedures, and an overall improved user experience.
- Robust Security and Data Protection: Government-owned assets like Data Centres, Databases, and Application Software ensure high-level security and data protection. Biometrics will be used to control access and maintain the integrity of the passport issuance process.
- Comprehensive Network and Monitoring: The establishment of Data Centres, Disaster Recovery Centres, and a Government Secure Repository networked to all Passport Seva Kendras and offices ensures continuous operation. A state-of-the-art Network Operation Centre and Security Operation Centre will monitor the system 24/7.
- Biometric Information Storage: The new passports will feature an embedded chip containing the holder’s biometric information, enhancing security and preventing the production of fake passports.
- Reduced Processing Time: With Passport Seva Programme 2.0, the current passport issuance duration of four to five days is expected to be significantly reduced, making the process faster and more efficient for applicants.
In Shorts:
The introduction of Passport Seva Programme 2.0 underscores India’s commitment to leveraging technology for better governance. This revamped system is poised to offer citizens a more secure, efficient, and user-friendly passport application process. By aligning with global best practices and security norms, India is set to establish a new standard in passport services.
