The Indian Railway Catering and Tourism Corporation (IRCTC) has embarked on a groundbreaking journey by partnering with Swiggy, the renowned food delivery platform, to revolutionize the onboard dining experience for train passengers. Gone are the days of limited catering options; with this collaboration, passengers can now enjoy a diverse array of cuisines delivered directly to their seats as they traverse the country.
Key Highlights of the IRCTC-Swiggy Partnership:
Memorandum Of Understanding (MoU): IRCTC’s CMD Sanjay Kumar Jain and Swiggy’s CEO Rohit Kapoor officially launched this service-focused alliance through the signing of a Memorandum of Understanding (MoU).
Service Rollout: The initiative kicks off with food delivery at 63 select railway stations, including major hubs like Bangalore, Bhubaneswar, Visakhapatnam, and Vijayawada.
Enhanced Travel Experience: This partnership aims to redefine the dining experience for rail passengers, providing the convenience to savor a variety of cuisines from Swiggy’s extensive restaurant network directly at their train seats.
Integration with IRCTC’s E-Catering Portal:
Passengers can now pre-order their meals seamlessly via IRCTC’s e-catering platform, ensuring a hassle-free and enjoyable dining experience during their journey.
Diverse Culinary Choices:
This collaboration is set to broaden the culinary horizons for passengers, offering them a plethora of dishes that showcase India’s rich culinary heritage.
Procedure for Availing Swiggy’s Pre-Ordered Food Service on Trains:
- PNR Entry: Enter your PNR number on the IRCTC app, linking your ticket details to the food ordering process.
- Station Selection: Choose your station of food delivery from the listed options where the service is available.
- Restaurant Selection: Browse through Swiggy’s extensive list of partner restaurants available at the chosen station.
- Place Order: Select your preferred meal and finalize the order, ensuring it matches your train’s arrival time at the station.
- Delivery Coordination: Swiggy’s delivery personnel are scheduled to arrive at the designated platform ahead of time, ready to deliver the order directly to the passengers.
- Receiving Order: The delivery is smoothly handed over to the passenger, ensuring a delightful and convenient dining experience onboard.
As this innovative service unfolds, it promises to make train travel in India more enjoyable and memorable, catering to the evolving needs and preferences of modern-day travelers.
