What to Do When Your Spotify Account is Hacked: A Comprehensive Guide

Are you getting song suggestions on Spotify that you don’t listen to or not in your regional language? If so, your account may have been hacked and someone else could be using it. This can be a scary situation as it compromises the details associated with your Spotify account. Here’s what to do if your Spotify account gets hacked.

In Short

• If your Spotify account gets hacked and you can’t access it, contact Spotify’s support team.
• If you still have access, immediately reset the password before the hacker suspects.
• To kick out the hacker, sign out of all devices by going to your account page and selecting “Sign out everywhere.”

Signs That Your Spotify Account Is Hacked

Before jumping to conclusions, ensure your account is under a real threat. Here are several signs to look out for:

• You receive recommendations for songs you don’t listen to.
• Songs appear in a language you don’t understand.
• New playlists are added or your old playlists are deleted.
• Your account email address appears different.
• You receive an email that your Spotify plan has been changed.
• Tracks automatically show up as playing even when you are not using your device.
• The app shows playing audio on a new device that you don’t use anymore.

If two or more of these signs are true, there’s a high chance that a hacker has taken over your account. Here’s what you should do next.

Method 1: Contact Spotify Support Team

If you no longer have access to your account, the best option is to contact Spotify support. Follow these steps:

1. Visit Spotify Support.
2. Navigate to Account Help.
3. Click on Security > Think your account’s been hacked?
4. Then navigate to Can’t access your account and click on Get in touch.
5. Explain your situation to the support team and provide necessary details to recover your account.

Method 2: Reset Your Spotify Password

If you still have access to your Spotify account, immediately reset your password. Hackers might have gained access due to a weak password or a data breach. Here’s how to change your password:

1. Go to Spotify’s password reset page and enter your email ID or username.
2. Open your email and click on the Reset Password link sent by Spotify.
3. Type a new, strong password that isn’t easy to crack, and click on Change password.

Use a combination of numbers, symbols, and both uppercase and lowercase letters.

Method 3: Sign Out of Spotify from All Devices

Next, sign out of Spotify from all devices to kick out the hacker. Since you’ve reset the password, the hacker won’t be able to log back in. Follow these steps:

1. Visit your Spotify account page and sign in.
2. Scroll down to Security and Privacy and click on Sign out everywhere.
3. Confirm by clicking on Sign out everywhere again.

Method 4: Remove Access to Third-Party Apps

Hackers might have breached your account through third-party services linked to your Spotify. Remove their access with these steps:

1. Go to your Spotify account page using a web browser.
2. Click on Manage apps under “Security and Privacy”.
3. Click on Remove access for apps and services you no longer use.

We recommend removing access to all services until you ensure your account is completely secure.

Additional Tips

• Avoid logging into your Spotify account from unknown devices.
• Do not connect your account with suspicious services.
• Always use a strong, unique password.

By following these steps, you can secure your account and recover it if it gets hacked. If you have any further queries or need assistance, don’t hesitate to reach out to Spotify’s support team.