Smooth Travels Ahead: A Guide to Updating FASTag KYC Online

As the National Highways Authority of India (NHAI) gears up to launch the “One Vehicle, One FASTag” initiative, users are urged to complete the Know Your Customer (KYC) process to avoid FASTag deactivation. This initiative aims to streamline toll collection and alleviate traffic congestion at toll plazas, making highway journeys more efficient for commuters.

Documents Required for FASTag KYC Update:

In line with Reserve Bank of India (RBI) guidelines, updating FASTag KYC involves submitting any of the following documents:

  • Passport
  • Voter’s ID
  • Aadhar Card
  • Driving licence
  • PAN card
  • NREGA job card (signed by a State Government official)

Include a copy of the vehicle’s registration certificate along with the KYC documents.

How to Update FASTag KYC Details Online:

For a hassle-free online update of FASTag KYC details, follow these steps:

  1. Visit the IHMCL FASTag portal.
  2. Log in with your mobile number.
  3. Click on “My Profile.”
  4. Check KYC status and select “Customer Type” under the “KYC” tab.
  5. Add mandatory fields with ID and address proof documents.

How to Update FASTag KYC Details Offline:

To update KYC details offline, visit the nearest branch of the FASTag issuing bank. Complete the application form with the necessary updates, and the bank will process and update the new data to your FASTag account. Relationship managers at the bank are available to assist with the KYC update.

Important Note: FASTag users must complete KYC for their most recent FASTag to adhere to the “One Vehicle, One FASTag” directive. Failure to update KYC by January 31 may result in FASTag deactivation or blacklisting by banks.

FAQs:

  1. Is full KYC mandatory for FASTag?
    • Full KYC is not mandatory. A Perpetual/Limited KYC wallet is valid forever with a monthly recharge limit of INR 10000, as per RBI guidelines.
  2. How long does FASTag KYC online update take?
    • KYC processing takes a maximum of 7 working days from the date of submission.
  3. Is Paytm KYC needed for FASTag?
    • Paytm KYC is not needed for FASTag. FASTag is linked to your prepaid wallet account, which is eventually linked to your bank account.
  4. How do I link my bank to FASTag?
    • No separate linking is required. When you buy a FASTag, it gets linked to your prepaid wallet account, which is linked to your bank account.
  5. How do I know if my FASTag is blacklisted?
    • Check the tag status on the FASTag portal of your tag issuer bank by entering your vehicle registration number or FASTag ID.
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