Mumbai: HDFC Bank, a prominent player in the credit card market, has taken a surprising turn in its customer benefits strategy, particularly with its popular Regalia Credit Card. Effective December 1, 2023, the bank has implemented changes that alter the landscape for users, focusing on complimentary lounge access vouchers and spending criteria.
Complimentary Lounge Access Updates
Under the revised rules, HDFC Bank has adjusted the number of complimentary lounge access vouchers allotted to Regalia Credit Cardholders. From December 1 onward, users will now receive two complimentary lounge access vouchers each month. This significant shift aims to streamline the lounge benefits offered by the credit card.
New Spending Criteria Implementation
A notable transformation is the introduction of a minimum spending requirement for Regalia Credit Cardholders to qualify for lounge benefits. To access complimentary lounge benefits, cardholders must achieve a minimum spend of ₹1 lakh or more during a calendar quarter. Quarters are defined as January-March, April-June, July-September, and October-December. Fulfilling these spending criteria becomes the gateway to enjoying the lounge benefits.
Updated Process for Availing Lounge Benefits
Alongside the spending criteria, HDFC Bank has revamped the process for cardholders to avail lounge benefits. Once the minimum spending requirement is met, users can visit the HDFC Bank website, specifically navigating to the Regalia SmartBuy page and the Lounge Benefits page. Here, they can generate lounge access vouchers to redeem the benefits at airports.
Additional Information for Cardholders
Cardholders need to be aware that the number of complimentary lounge access vouchers has been capped at two under the revised system. Furthermore, access to airport lounges will be contingent on the credit card charges associated with the Regalia Credit Card.
For comprehensive details on these changes and to understand their implications on credit card usage, HDFC Bank cardholders are encouraged to visit the official HDFC Bank website or reach out to customer service for further assistance.
