In a significant move towards a cashless economy, Old Delhi and New Delhi railway stations have stopped accepting cash payments for certain parcel services, leaving both passengers and parcel senders grappling with the sudden change.
The railway authorities have implemented a new practice that mandates digital payments for major parcel transactions, targeting larger senders. This transition is a part of the broader digitalization efforts in the country, aiming to streamline operations and promote a transparent transaction system.
Impact on Parcel Senders
This abrupt shift has led to some confusion among parcel senders, as they are now required to make payments exclusively through cards for larger parcels. While there is still an option for small parcels to be paid for in cash, the emphasis is on steering towards digital payments. The staff at the railway stations is actively guiding customers through the new process to ensure a smooth transition.
Official Insights
Prem Shankar Jha, DRM Media Advisor, shed light on the directive, emphasizing that the move towards accepting only online payments is primarily targeted at major parcel senders. The overarching goal is to encourage digital transactions, ultimately reducing reliance on cash and enhancing the overall efficiency of the railway’s parcel services.
The Benefits of Going Digital
The shift to digital payments brings about several advantages:
- Enhanced Transparency: Every digital transaction is recorded, significantly reducing the chances of discrepancies and enhancing accountability within the railway system.
- Improved Efficiency: The transition to digital payments accelerates the transaction process, providing convenience for both the railway staff and the customers, leading to a more efficient parcel service.
- Support for Digital India: The move aligns seamlessly with the government’s vision of promoting digital transactions across all services. This contributes to the creation of a digitally empowered society, fostering the ideals of Digital India.
