In a strategic move aimed at enhancing customer satisfaction and driving sales, Morris Garages (MG) India has announced an enticing offer for buyers of its flagship Gloster SUV. Effective immediately, customers purchasing the Gloster will enjoy three years of complimentary servicing and repairs, covering a wide array of maintenance expenses during the initial ownership period.
Here’s a comprehensive breakdown of the offer and its key details:
Complimentary Servicing Offer:
- MG India now offers three years of free servicing for buyers of the Gloster SUV.
- This comprehensive policy encompasses various ‘wear and tear’ expenses, including crucial components such as wiper blades, engine oil, oil filters, electrical wiring, hoses, motors, and brake pads.
- However, maintenance tasks related to tyres and batteries are not covered under this policy.
Ownership Limitations:
- To avail of this offer, customers must utilize it within the first three years of ownership.
- Additionally, the policy is valid only until the vehicle accumulates 45,000 kilometers on the odometer.
Extended Coverage Options:
- Customers have the flexibility to extend the complimentary servicing period to five years or up to 75,000 kilometers.
- MG India also offers a buyback option, providing added peace of mind to Gloster owners.
About the MG Gloster:
- The MG Gloster stands as the pinnacle of MG’s product lineup in India, symbolizing luxury, performance, and innovation.
- Available in three trims – Sharp, Savvy, and Black Storm – the SUV offers versatility to meet diverse customer preferences.
- Customers can choose between 6-seat and 7-seat configurations, as well as opt for either 4×2 or 4×4 drive configurations.
- Two powertrain options are available: a 2.0-liter turbo diesel engine generating 159 bhp and 373.5 Nm of torque, and a twin-turbocharged variant producing 215 bhp and 480 Nm of torque, both paired with an 8-speed automatic gearbox.
Sales Performance and Outlook:
- Despite challenges in the automotive industry, MG remains optimistic about the Gloster’s sales performance.
- The company reported a year-on-year decline of over 23% in March 2024, with sales figures totaling 4,648 units.
- However, MG anticipates a positive uptick in sales in the coming months, attributing the recent moderation in automobile industry growth to factors such as a delayed festive season.
As MG India continues its commitment to delivering exceptional value and service to customers, the introduction of complimentary servicing for the Gloster underscores the brand’s dedication to customer satisfaction and loyalty. With this enticing offer, MG aims to elevate the ownership experience and solidify the Gloster’s position as a premier choice in the luxury SUV segment.
